Sunday, October 17, 2010

Krispy Kreme

I was coming back to America on a flight from Korea and sitting next to a jovial, and fairly robust, woman. She began a long and interesting story about how she had been sent to help set up the first Krispy Kreme Doughnuts in Korea. She spoke highly of the company and I could tell she really enjoyed Krispy Kreme’s product line. I mentioned how I, too, was a fan and she offered me some coupons.

As our conversation continued, I asked her how the trip went, and about what it was like opening a doughnut shop in Korea. She replied that the Koreans were such excellent workers and went into great depth explaining how easy it was getting them to do what you asked of them.

“They listened intently, and, with very few exceptions, you only have to explain things once,” she began. “They really listen well,” she repeated, “And they follow instructions so much better than the workers back in America!”

Our conversation came to a close as we began our descent. Living in Japan, I could see where she was coming from. I smiled, thinking it was nice how impressed she had been with Korea and its people. Undoubtedly, she had sung the praises of the character of her new employees back at the store. Damn shame she took out her phone to make a call AS WE WERE LANDING.

No comments:

Post a Comment